Terms and Conditions

  • Secure Your Spot: Pop a non-refundable £50 deposit (£100 for parties 2.5 hours or longer) to lock in the fun! Head to the BOOK NOW page and spill all the details.
  • Time Slot Shuffle: We might tweak your time slightly to dodge traffic between parties. We’ll ping you to confirm availability and request your deposit via bank transfer.
  • Pay Up, Party On: You’ll get an invoice for the remaining balance, due 7 days before the big day. We’ll nudge you with a reminder, so no stress!
  • Road Trip Fees: If your party’s more than 15 miles from Trowbridge, we add a small travel surcharge.
  • No Discounts, Just Fun: Prices are fixed, no matter how many kids join the gaming frenzy.
  • Who’s Invited?: Parties are for kids 7+/Year 3 (no under-7s). We can handle 10 kids aged 12 or under, or 8 teens aged 13+.
  • Game On!: We’ve got all the hot games ready – let us know your faves when booking.
  • Bonus Swag: A link to free PDF party invites emailed to you for printing – your guests will be hyped!
  • Early Bird Setup: We aim to roll in 15-20 minutes early to set up our gaming wonderland. Traffic or weather might slow us down, but we’ll make sure you get your full gaming time!
  • Age Check: Strictly for ages 7+. Younger kids might distract the squad, so let’s keep it chill.
  • Player Rotation: No limit on party size, but only 10 kids can game in the van at once for safety. We’ll swap players often so everyone gets their moment of glory.
  • Tech Needs: Just give us a spot to plug our ethernet cable into your broadband router and a standard 13A socket for power. Easy peasy!
  • No Munchies Allowed: Food and drinks stay outside to keep our gear sparkly clean.
  • Adult Supervision: A grown-up must be near by for the whole party – consider it your VIP pass to the fun.
  • Safety First: Our hosts are DBS-checked, so you’re in good hands.
  • Tech Glitch?: If our gear totally crashes (super rare!), we’ll refund you fully.
  • Handle with Care: Break our stuff by being rough? We might send you a bill.
  • Party Rules: No smoking, drugs, or alcohol – keep it family-friendly! Bad behaviour, swearing, or threats? You’re out, no debate.
  • Game Choices: You pick the games, so make sure they’re age-appropriate for your crew. We trust you’ve got parental approval!
  • Game Updates?: If a game needs an update mid-party, it’s out of our hands. We’ll switch to other games to keep the fun rolling – no refunds for this.
  • Health Heads-Up: Got Covid in the group? Let us know before we start so we can crank up the safety measures.
  • Smile, You’re on Camera!: Our van has two CCTV cameras for everyone’s safety and to protect our gear. Footage is overwritten after a few hours and only checked if there’s a complaint.
  • Big Van, Big Fun: Our van is a beast (L6940 x W2426 x H2705mm), so we need about 8 meters (2 car lengths) to park safely. Make sure your driveway or spot is ready!
  • No Risky Parking: We won’t park where we’d get a ticket, block traffic, or risk danger. If we get a fine, it’s on you to cover it. Same goes for any paid parking fees.
  • Slope Alert: Slight slopes are cool, but no steep hills—our van’s not a mountain climber!
  • Driveway Disclaimer: We’re not liable for any damage to your driveway, lawn, or fences. Check that your space can handle our van before we arrive.
  • Life Happens: Can’t make it? We’ll happily reschedule, but your deposit is non-refundable.
  • Cancellation Rules:
    • More than 1 week out: Full refund (minus deposit).
    • 1 week or less: No refund, but we can rebook within 6 months.
    • All cancellations must be emailed to us.
  • Our Side: If we can’t make it due to crazy weather or an accident, we’ll refund you or reschedule – your choice!
  • No Parking, No Party: If we can’t park safely when we arrive, we might have to bail, and no refunds will be given. Let’s avoid this by planning ahead!

Let’s roll up, plug in, and make your party the talk of the town!