All bookings will require a non-refundable £50 deposit (or £100 deposit if party or event is 2.5 hours or more).
Please make a booking on the BOOK NOW page and fill in all the details.
Your desired time slot may need to change slightly to accommodate travel to/from other parties on the same day.
We will contact you to confirm availability then ask you to pay your deposit via BACS transfer to secure your booking.
An invoice will then be sent with the remaining balance to be paid 7 days prior to the event. You will receive a reminder for the payment shortly before this time.
For parties that are more than 15 miles from Trowbridge, a small travel surcharge will apply as follows:
15-25 miles from Trowbridge, +£15
25-35 miles from Trowbridge, +£30
35+ miles, please contact us for a quote
The price is set and there are no discounts for fewer children.
Parties are for children aged 7+, we can accommodate 10 children aged 12 or under, or 8 children aged 13+.
We have all the popular games available, requests welcome at time of booking.
Free party invites will be sent as a PDF via email for you to print for your guests.
About Your Party/Event
We aim to arrive approximately 15-20 minutes before the start time to set up. Sometimes there are situations beyond our control that prevent us from doing so such as heavy traffic, poor weather or unknown road closures. In this case we would continue the event to complete the full time allotted.
Suitable for ages 7 years upwards. Please no under 7s as they could be a distraction to us and the other players.
There is no limit to your party size, but we can only allow up to 10 children at a time in the gaming van for safety reasons. We can rotate the players frequently so that everyone gets to have some fun.
All we need is access to plug our ethernet cable into the back of your broadband router and a spare 13A socket in your house or garage to plug our power lead into for uninterrupted gaming.
Food and drink are not included and not allowed inside the vehicle to protect the equipment.
A hosting adult must be in attendance for the duration of the party.
Your hosts are DBS checked.
In the unlikely event of full technical failure, a full refund will be offered.
Any damages cause by harsh treatment of our equipment or vehicle, we will reserve the right to charge the client accordingly.
For Health and Safety of the audience and for your comfort we operate a strict NO SMOKING and Under the influence of DRUGS or ALCOHOL policy. We reserve the right to refuse entry into our vehicle.
We will not tolerate bad behaviour, bad language or threatening behaviour to party attendees or Mobile Gaming Zone employees. We reserve the right to send away any person who is considered unmanageable or a danger to the safety or enjoyment of other party attendees.
We do not take responsibility for the choice of game selected or age restrictions. If the game(s) selected carry an age certification, we presume that you have discussed this with those attending the party and have the appropriate parental or guardian permissions to do so.
Unfortunately, game updates can happen during a party. Any updates are outside of our control therefore we will not be held responsible for this, and no compensation will be given. We will do all we can to ensure the party continues with other games.
Mobile Gaming Zone like taking photos and videos during the events for marketing or advertising purposes. If you do not wish for us to use your event, please notify us in writing. Please note that no payment will be offered for this.
Please let us know before the party starts if any member of your party including adults have Covid so we can take extra precautionary measures.
The van is fitted with a CCTV camera for the safety of the children, and employees of Mobile Gaming Zone.
About our Vehicle
Our vehicle mfeasures L6940, W2426, H2705mm therefore we need a minimum of 2 car lengths, which is approximately 8 meters where we can safely park to ensure the safety of your guests. Please ensure that there is ample space for our vehicle to park in your driveway or allocated space. We will not be held responsible if the vehicle cannot fit in the space provided.
The vehicle will not park anywhere where it will incur a fixed penalty charge or restricted/controlled areas.
We will not park where the vehicle is put into danger or obstructing traffic or footpaths.
Any parking penalties incurred must be paid by the client.
If any fees are to be paid for parking this must be covered by the persons booking the vehicle.
The van cannot be parked on a severe slope.
We will not be held responsible for any damage to driveway, grounds, walls or fences that is considered to be caused by our vehicle or employees. It is your responsibility as the client to ensure that the ground is suitable for our vehicle. Please check beforehand that you are able to accommodate the vehicle.
Cancellation/Refund Policy
We understand that there may be situations beyond your control, where the event that you booked may not be able to take place. In this instance, we would kindly offer to reschedule the event. However, your deposit is non-refundable.
All cancellations must be requested through email. If you have paid in full, then our policy is as follows:
If cancelled more than 1 week before the event you will be entitled to a full refund minus the deposit.
If cancelled 1 week or less before the event there will be no refund given, however we can offer to rebook the event within the next 6 months.
There may be unfortunate circumstances where we would be unable to attend the event due to compromising our safety or others, due to adverse weather conditions or an accident while travelling. In this instance we would refund your payment or alternatively a new date can be arranged for you.
We reserve the right to abandon any event upon arrival if we cannot park safely or access the proposed space safely or without your assistance. In this event no refunds will be made of any amount.
